Privacy Policy

Data Stream Solutions Inc. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Safety Stream Solutions platform. This policy complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

We collect information that you provide directly to us, including:

• Account Information: Name, email address, company name, phone number, and password when you create an account

• Safety Data: Incident reports, safety inspection records, compliance documentation, and related information you enter into the platform

• Communication Data: Information you provide when you contact us, request a demo, or submit inquiries

• Usage Data: Information about how you use our platform, including access times, pages viewed, and features used

• Device Information: IP address, browser type, operating system, and device identifiers

We use the information we collect to:

• Provide, maintain, and improve our platform and services

• Process and complete transactions and send related information

• Respond to your comments, questions, and customer service requests

• Send you technical notices, updates, security alerts, and support messages

• Monitor and analyze trends, usage, and activities in connection with our platform

• Comply with legal obligations and protect against fraudulent, unauthorized, or illegal activity

We may share your information in the following circumstances:

• With Your Consent: We may share your information with your explicit consent

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support

• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities

• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business

We do not sell your personal information to third parties.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest

• Regular security assessments and updates

• Access controls and authentication mechanisms

• Employee training on data protection and privacy

Under PIPEDA, you have the following rights regarding your personal information:

• Right to Access: You can request access to the personal information we hold about you

• Right to Correction: You can request that we correct any inaccurate or incomplete personal information

• Right to Withdraw Consent: You can withdraw your consent to our processing of your personal information at any time

• Right to Complaint: You can file a complaint with the Office of the Privacy Commissioner of Canada if you believe we have violated PIPEDA

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you visit.

Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or wish to exercise your rights under PIPEDA, please contact us at: